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HOW TO READ CIORAP?
You can simply read it as Chorap. It means Sock in Turkish and Romanian languages.
HOW & WHERE DO YOU MANUFACTURE YOUR PRODUCTS?
Both brands are produced in Istanbul, Turkey at our own parent company’s factory, Baz Socks & Textile Trade Co.Ltd. Baz Socks only uses Oekotex Certificated yarns and the process , which guarantees cancerogenic free products. Also we follow the REACH standarts of European Union to avoid any hazardous and toxic chemicals.
Order & Delivery
I have received the wrong Product/Size - What shall I do?
Just simply call +7 727 233 2314 or write us an e-mail email@example.com. Our sales managers will solve the problem for you.
My order is missing a product - What shall I do?
Just simply call +7 727 233 2314 or write us an e-mail firstname.lastname@example.org. We will review and inform you.
What do I do if I receive a faulty item in my order?
Ciorap guarantees that you will receive good quality items. If you claim that you received a faulty item, please take a picture of it and send us an e-mail with picture. We will review and revert you in the same day.
How long does the delivery take?
All orders are shipped through standard courier from Almaty main warehouse. The delivery time depends on where you live. In general you will receive the items in 1-5 business days within Kazakhstan. For more detailed information please check ‘Delivery&Return Policy‘
What should I do if my order hasn't been delivered yet?
Please allow extra 1-2 days for the delivery. Sometimes delays may occur, especially in high seasons. If your estimated delivery date has passed more than 2 business days
and you haven’t received your order, please contact us so we can help you further.
Returns & Exchanges
Due to hygienic reasons we do not offer returns.
We accept returns, only if you receieve an item different than ordered. (Wrong size or color or style)